Manage Your Account
When you purchase a course, you can watch it streaming from the Courses page, or you can download it from Account > My Downloads. Download is only available with course purchase, not with monthly membership.
Members: Upgrade or Downgrade Your Plan
Sign up for written feedback on your coursework, once or twice a week. See the membership page for plan descriptions.
1. Click Subscription and click “Change Plan”.
2. Choose your desired membership plan and follow the sign-up process.
3. Upon checkout the membership system will automatically pro-rate your subscription based on your billing cycle and apply your new rate.
Note: If you have a 2020 or older plan, you may need to cancel your old subscription before upgrading to a new subscription. Email firstname.lastname@example.org for assistance.
Pause or Cancel
To pause or cancel, click the Subscriptions link above.
If you pause your subscription(s), you will be charged again immediately when you reactivate, so time your pauses and re-activations to coincide with your payment schedule. PAYPAL USERS: There is a known issue with account cancellation for payment plans hosted by Paypal. You may need to log into Paypal directly and MANUALLY cancel your subscription.
Need Help? Email email@example.com for assistance.